
Copy Writer - Red
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Recent activity by Copy Writer - Red-
User Guide - Nautilus Connect Mobile Application (Android)
Nautilus Connect (Android) 1. Introduction 2. Initial Setup 3. In-App Permissions 4. Video Instructions for Using Nautilus Connect 5. Making and Answering Calls 6. Audio Call Interface 7. Transfe...
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NautilusDesk - Installation Guide for Mac OS
Welcome to our quick installation guide for NautilusDesk, our very own softphone application available on both OS and Windows platforms. Table of Contents: 1. Definition 2. Installation 3. Confi...
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NautilusDesk - Installation Guide for Windows 10 / 11
Welcome to our quick installation guide for NautilusDesk, our very own softphone available on both OS and Windows platforms. This version is for our Windows 10 and 11 users, and is designed to walk...
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IVR Hit Summary: User Guide
Introduction Welcome to our user guide for our IVR Hit Summary Report. This customized report provides organizations insights into the number of self-help selections callers make via the IVR. This...
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Credit Card Payment Setup Guide
Introduction This module provides users with a step-by-step guide on how to add their credit card details for future payments. How to add new credit card details 1. Log in to the Nautilus Repo...
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Single Sign On (SSO) Login with Azure: A User Guide
Introduction At Nautilus, we take every precaution to ensure that our users and their data are always secure. This is why we employ single sign on (SSO) as an additional step, which also helps avoi...
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IP Phone Features: How to Set Call Forwarding
Introduction Call forwarding is another common but often overlooked feature of cloud telephony, with benefits that are more than meets the eye. Aside from the obvious notion of forwarding a call to...
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IP Phone Features: How to use Call Pick Up, Extension Status Monitoring, and Speed Dial Features
Introduction: Welcome to a quick walkthrough of some of the advanced features that Nautilus can configure into your IP phone. These features include Call Pickup, Extension Monitoring, and Speed Di...
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Callback Tab User Guide
Introduction Welcome to our walkthrough of the Callback Tab. We understand that sometimes it can get very hectic in a contact center, and some of the calls that come in cannot get picked up in time...
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User Guide: How to update Zendesk ticket default brand, group, and ticket form ID triggered by Nautilus Talk
Introduction Welcome to Nautilus Talk! Make this solution your own by personalizing Nautilus Talk to reflect your brand better, and to work exactly how you want it. Here's how you update the def...