
Copy Writer - Red
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Nautilus Support Guide
Welcome to Nautilus At Nautilus, we believe that the quality of our Support is what sets us apart. As a telephone service experience firm, we understand that having a reliable and efficient ...
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Nautilus User Guide for Call Tagging Features (Version 2 - 2023)
Introduction Welcome to the Nautilus Web Phone with Call Tagging Module version 2! This article is written to help agents navigate the new built-in features on the Web Phone that was launched in Q4...
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User Guide - Nautilus Connect Mobile Application (iOS)
Nautilus Connect (IOS) Table of Contents 1. Introduction 2. Initial Setup 3. In-App Permissions 4. Video Instructions for Using Nautilus Connect 5. Making and Answering Calls 6. Audio Call Interfac...
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User Guide - Nautilus Chat
Introduction Meet our Nautilus Chat! This is our newest development that we hope adds value to your work flow. We wrote this guide to help new users learn how to log in, reply to chat messages, and...
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User Guide - Nautilus Chat Administration
Introduction Welcome to our Nautilus Chat guide for Admin users. This guide is written to help admin users in navigating the admin-facing side of Nautilus Chat. Table of Contents 1. Logging in ...
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User Guide: How to update Zendesk ticket default brand, group, and ticket form ID triggered by Nautilus Talk
Introduction Welcome to Nautilus Talk! Make this solution your own by personalizing Nautilus Talk to reflect your brand better, and to work exactly how you want it. Here's how you update the def...
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IP Phone Features: How to Set Call Forwarding
Introduction Call forwarding is another common but often overlooked feature of cloud telephony, with benefits that are more than meets the eye. Aside from the obvious notion of forwarding a call to...
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Single Sign On (SSO) Login with Azure: A User Guide
Introduction At Nautilus, we take every precaution to ensure that our users and their data are always secure. This is why we employ single sign on (SSO) as an additional step, which also helps avoi...
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User Guide - Nautilus Chat on Zendesk
Introduction Meet our Nautilus Chat on Zendesk! This is our newest development that we hope adds value to your work flow. We wrote this guide to help new users learn how to log in, reply to chat me...
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NautilusDesk - Installation Guide for Mac OS
Welcome to our quick installation guide for NautilusDesk, our very own softphone application available on both OS and Windows platforms. This version is for our Mac OS users, and is designed to wa...