Monica
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Activity overview
Latest activity by Monica-
Monica created an article,
How to Add an Admin in Meta Business
Log in to Meta Business Manager and go to Settings.Under Users, click People.Click Invite and enter the email address of the person you want to add.Select Full Control (Admin access).Click Next, th...
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Monica created an article,
Adding WhatsApp Number on Meta Business
Here are the steps to add a WhatsApp number for WhatsApp Business API on Meta Business: Access Meta Business Manager - Go to business.facebook.com and log in to your Business Manager account. Nav...
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Monica created an article,
Nautilus Manual After-Call CSAT
The Nautilus Manual After-Call CSAT feature in Nautilus webphone allows agents to select which callers will receive a Customer Satisfaction (CSAT) survey after a call.Compared to automatic CSAT tri...
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Monica created an article,
Transcription and Summary on Zendesk Tickets
When handling a call ticket in Zendesk that includes a call recording, you can easily generate both a transcript and a summary of the conversation. This saves you the trouble of listening to the en...
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Monica created an article,
Nautilus Go iOS User Guide
Go here to download Nautilus Go from the App Store.After installing the app, please make sure the following settings are enabled in your phone:App Permissions Open Settings > Apps, then select Naut...
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Monica created an article,
Nautilus Go Android User Guide
Nautilus Go Beta DownloadTo download Nautilus Go Beta, go to the Playstore and download Nautilus Go. App Permissions When you login to the app the first time, there will be in-app prompts to allow ...