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User Guide for GXP 1760W WIFI Phone

Aiman
Updated

The GXP1760W is a mid-range IP phone with integrated dual-band WiFi, a sleek design and moderate call-volume features. It comes equipped with 6 lines, 3 SIP accounts, 6 dual color line keys and 4 XML programmable context sensitive soft keys on a 200 x 80 pixel (3.3”) back-lit LCD display screen. For added personalization the GXP1760W features personalized ring tone/ring back tone music and integration with advanced web and enterprise applications. The GXP1760W features dual autosensing 10/100Mbps network ports and offers automated provisioning features with media access control.

 

This article includes:

  1. Product Overview
  2. Getting Started
  3. Using the Keypad
  4. Make Outgoing Call
  5. Answering the Phone Calls
  6. During a Phone Call

 

Product Overview

The following table contains the major features of the GXP1760W:

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Getting Started

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The following table describes the items displayed on GXP1760W idle screen.

Date and time
 Displays the current date and time. It can be synchronized with Internet time servers. 
Network icon
 Shows the status of network. It will indicate whether the network is down or starting. 
WiFi icon
 Shows the WiFi signal when the phone is connected to WiFi networks 
Status icon
 Shows the status of the phone for registration status, call features and etc. using icons as shown in the next table. 
Line status indicator
 Displays the name of the account that is in use. 
Softkeys in idle screen

The Softkeys are context sensitive and will change depending on the status ofthe phone. Typical functions assigned to Softkeys are:

Next - Toggles between different idle screens.

Redial - Redials the last dialled number when dialled call log exists.

ForwardAll - Unconditionally forwards the phone line (account 1) to another phone.

Missed - Shows up unanswered calls to this phone

 
Softkeys in call screen

The Softkeys are context sensitive and will change depending on the call statusof the phone. Here are the main Softkeys in call screen.

Redial - Redials the last dialed number after off hook when there is existed call log.

Dial - Dials the call out after off hook and entering the number.

Answer - Answers the incoming call when the phone is ringing.

Reject - Rejects the incoming call when the phone is ringing.

EndCall - Ends the active call.

Transfer - Transfer softkey will show up after pressing TRAN button and entering transfer target number. Press Transfer softkey to do blind transfer.

ConfCall - Conferences the active calls.

ReConf - Re-establish the conference among the calls on hold.

 

LCD Icons

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Registration Status.

Solid – Registered.

Hollow – Unregistered
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Handset Status.

Off - Handset On Hook.

On - Handset Off Hook.
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Speaker Status.

Off - Speaker Off.

On - Speaker On.
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Headset Status.

Off - Headset Off.

On - Headset On.
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Mute Status.

Off - The Active Call Is Not Muted.

On - The Active Call Is Muted
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Call Forward Status.

Off - Call Forward Feature Disabled.

On - Call Forward Feature Enabled.
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DND Status.

Off - Do Not Disturb Disabled.

On - Do Not Disturb Enabled.
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SRTP Status.

OFF - SRTP is not used.

ON - SRTP is being used.
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WiFi Signal Status

OFF - WiFi is Disabled.

ON - WiFi is Enabled.

 

 

Using the Keypad

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Keypad Buttons

Line Key

Switch between line 1 and line 2.

• Solid Green：Calling, Talking.

• Flash Green：Call on hold.

• Flash Red：Incoming call

 
Softkeys
 The Softkeys are context sensitive and will change depending on the status of the phone
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Navigation Keys: 

When entered the menu:

• Press the UP/DOWN keys to scroll through menu options.

• Press the LEFT key to go back to the previous menu.

• The RIGHT key has no function. 

In Idle:

• Press the UP key to view missed calls.

• Press the DOWN key to view dialed calls.

• Press the RIGHT key to view answered calls.
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Menu/OK Key: 

In Idle:

• Press to enter the main menu.

• Confirm the current selection or the inputted info. 

Off hook:

• Switch between outgoing call and paging call.
mceclip15.png Contacts: Press to view and edit contact information.
mceclip16.png Mute: Press to mute or unmute the call.
mceclip17.png Headset: Press to switch to headset mode
mceclip18.png Transfer: Press to transfer call.
mceclip19.png Conference: Press to conference call.
mceclip20.png Speaker.
mceclip21.png Send/Redial.
mceclip22.png Volume.

 

 

Make Outgoing Call

There are several ways to make a call:

On hook dialing: Enter the number when the phone is on hook and then send out.

  • When the phone is in idle, or
  • Press Speaker button,
  • Press Headset button with headset plugged in,
  • Select an available LINE key, enter the number to be dialed out.
  • The call will be dialed out.

Off hook and dial: Off hook the phone, enter the number and send out.

  • Take handset off hook, or
  • Press Speaker button,
  • Press Headset button with headset plugged in,
  • Press an available LINE key to activate speaker.
  • You shall hear dial tone after off hook.
  • Enter the number.
  • Press SEND key or # to dial out.

Predictive dialing: While dialing, the phone will predict and list candidates of the target number based on the entered digits. If the target number exists in the phonebook/call log, the phone will display a list of matched numbers and the user could select the number using the Up/Down key and dial out.

Redial: Redial the last dialed number.

  • Take handset off hook, or
  • Press Speaker button,
  • Press Headset button with headset plugged in,
  • Press an available LINE key to activate speaker,
  • press SEND key, or the REDIAL softkey.

Via Call History: Dial the number logged in phone's call history.

  • Press MENU button to bring up the main menu.
  • Enter Call History, then select Local Call Log or Broadsoft Call log.
  • Select the entry you would like to call using the navigation arrow keys
  • Press SEND button to dial out.

 

Answering the Phone Calls

  • Single incoming call. Phone rings with selected ring tone. The corresponding LINE key will flash in red. Answer call by taking handset off hook, or using Speaker/Headset, or pressing the flashing LINE key.
  • Multiple incoming calls. When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). The other LINE key will flash in red. Answer the incoming call by pressing the flashing LINE key. The current active call will be put on hold automatically.

 

During a Phone Call

Call Waiting/Call Hold

  • Hold: Place a call on hold by pressing the HOLD Softkey. The active LINE key will blink in green.
  • Resume: Resume call by pressing the blinking LINE key.
  • Multiple calls: Automatically place active call on hold or switch between calls by pressing the LINE key. Call waiting tone (stutter tone) will be audible on new incoming call during the active call.

Mute

During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute icon on top of the screen when the call is muted.

Call Transferring

Attended Transfer: Give user the option to quickly speak to one another before transferring a live call.

  • During the first active call, press LINE key. The first call will be put on hold.
  • Enter the number for the second call in the new line and establish the call.
  • Press TRANSFER.
  • Press the other LINE key which is on hold to transfer the call.

Unattended Transfer: is when you transfer the caller to a ring group or another agent without speaking to the new agent first.

  • During the first active call, press TRANSFER and dial the number to transfer to.
  • Press SEND key or # to complete transfer of active call

 

If you have any questions, please feel free to drop us an email at support@nautilus-network.com.

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